All questions

No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.

The tour is fully refundable up until 30 days prior to arrival. Inside 30 days we will do our best to refund portions of your payment minus any non-refundable deposits paid to accommodations, guides and transfer companies.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation.

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable

Not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water.

An important aspect to consider when choosing your cycle holiday is your ability as a cyclist so your Tour Package can be perfectly matched to your level of riding. Each of our Cycle Tours are graded in terms of difficulty. It is up to you to decide which level of intensity you think you are capable of riding at and choose a tour that best matches your ability. However please note that all of our tours have an on-call tour facilitator, available for pick-ups and technical support if required.

Cycling Tours Grading System

Easy 30-50kms per day on mostly flat terrain
Easy + 30-50kms per day on mostly undulating terrain
Moderate 50-80kms per day on mostly flat terrain
Moderate + 50-80kms per day on mostly undulating terrain
Advanced 80-130kms per day on mostly flat terrain
Advanced + 80-130kms per day on mostly undulating terrain

Our self-guided tours have an on-call support person that is available for pick-ups and technical support if required. However an additional surcharge of $100 per day applies if you require a call out on more than one of the days due to lack of fitness. For this reason you need to be sure that you can complete the distances that are advertised in the tour itinerary.
If you suspect that you may not achieve the distances advertised, discuss this with your guide before you start each day so good pick up/meeting points can be arranged, as you will always be able to take a rest in the support vehicle if you need to or be moved a bit further down the road to complete your ride.

We offer vehicle transport on all of our tours if the weather is unsuitable for riding.

The average age of our clientele is between 35 and 55 years of age.

We choose the best available accommodation in each destination within a 3.5 to 5*star range. We offer top quality accommodation at each destination within a 4 to 5 star range. Our accommodation options incorporate that little bit of luxury into your Cycling Tours experience.